The Keene, NH Chapter

of the

Barbershop Harmony Society

 

MRRT: Membership Recruitment & Retention Team/Techniques

for Chapters of the Northeastern District


Developed by and for the KEENE (NH) CHAPTER; and now, for ALL CHAPTERS of the NORTHEASTERN DISTRICT.

What is MRRT ?
 
MRRT was the creation of our president and music director of the Keene chapter about 12 years ago.  MRRT's intention was to increase membership through an organized and specifically trained team within the chapter to help insure a steady increase in chapter membership... and a way to keep members coming each week, as well.
 

MRRT is a "holistic" approach consisting of three parts:

Chapter health, recruitment of members, and retention of members.

The health of the chapter is a list of areas each chapter should examine to see if they are ready for a MRRT team. The recruitment part involves specific training (and cross training) of a team within the chapter to learn how to manage recruitment from a guest night through a guest's first four visits to the chapter. Retention is an organized process for MRRT members to keep track of all members to learn how members are feeling about their chapter experience to minimize the loss of members.
 
The program has been incredibly successful for Keene and we are honored that the District has asked the Keene Chapter to teach the MRRT program all around the district.

 


MRRT Materials
circa 2008

(the following links are for NED Chapter use only, please.)
 

     
103 Kb 1. MRRT Training Outline (PDF) Guide for membership recruitment
673 Kb 2. Appendices 1-5 and 7 (PDF/WinZip) Guest Folder contents samples
567 Kb 3. Appendix 6 (PDF) Sample Marketing Ideas (11x17)
     

 

Please contact the Keene MMRT Team if you need assistance with the MRRT program.

 MRRTworks [at] cheshiremen (dot) org

(no link here - just retype/enter e-address as needed)

 

Please  CONTACT  the webmaster if you need assistance with downloads.

 

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The Cheshiremen Chorus

The Keene Chapter of the Barbershop Harmony Society

Post Office Box 225 • Keene, New Hampshire 03431-0225

 

Toll Free 1-877-31B-SHOP (that's 1-877-312-7467)

 

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This page was last updated: Monday January 11, 2010

 

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